Frequently Asked Questions

Since 2015, Carle has established itself as one of the best retail/service provider in the car industry. We are known for going for the extra mile to ensure a fun and hassle free experience for everyone.

Carle is an One Stop platform for car related services. Apart from sale of new/used cars, we also provides paperwork support for car buyers/sellers, car loan applications, COE renewal, consignment, consultation, car inspection, car photography, vehicle refurbishing, and more. You just have to drop by our Carle Center, get a queue number and our customer service crews will assist you.

Apart from being honest and transparent with our services, we try our best to make it a simple and fun experience for all our customers. That is why we are constantly getting great reviews from everyone.

8 Ubi Road 2, Zervex #01-07/08, Singapore 408538

Carle Hub Services

Falcon Services

If you have any particular car model that you are looking, we can help you to hunt for it. We do all the hard searching and condition check for you. Leave all the hard work to us!

There are no fees chargeable to you as long as you take up a loan with us.

Consignment Services

If you want to sell your car, we can help you to sell you. We will settle the professional car photoshoot, car advertising and paperwork administrative work for you. You just have to wait for the appointment from the potential buyers.

There is no fee chargeable to you at all. It is free.

1. Come to Carle Hub and to register your car for sale. A photoshoot of your car will be done.

2. Your car will then be listed at our various advertising platforms.

3. We will contact you to schedule a viewing appointment once there is a potential buyer for your car.

4. Once your car is sold, we will inform you of the handover date as well as to settle your existing car loan for you (if there is).

5. On the handover date, the balance amount (after deducting the existing car loan) will be made to you.

Usually it takes about 2-4 weeks for us to sell your car.

Inspection Check

We understand that when you buy a car from a direct seller, you are afraid of getting a “lemon” car. We are here to help you to inspect your car and provide you with a professional review of the condition and also, we are able to provide an extended warranty for the car*.

Photography Services

If you want to sell your car, the professionally taken photos can help in improving the marketability of your car. 

 

COE Renewal

If you renew your COE after its expiry date, you must pay the PQP of the month your COE expires. You will also have to pay a late renewal fee. It varies from S$50 to $250, depending on engine capacity.

Yes, you can renew your COE directly via One Motoring or LTA. However if you require a bank loan along with the renewal, you will need the help of Carle or other intermediaries to assist you with that. You will not be able to get it directly from the bank.

Yes, you can apply for a full 100% loan for COE renewal. If you are renewing your COE for 10 years, the maximum repayment term is 7 years. For 5 years COE renewal, the maximum repayment term is 5 years. Full loans are approved on a case-by-case basis. 

Car Financing

We are currently working with several banks and financial institutions such as UOB, Maybank, DBS, HL bank and more to provide comprehensive car loan solutions to our customers.

Yes, you can. You can enjoy an extended loan tenure with lower monthly instalment when you do a refinancing for your car loan. 

You can get an interest rate as low as 1.88%*.  

The maximum is 7 years or 84 months. 

You just need to visit the Carle Hub at 8 Ubi Road 2, Zervex #01-07/08 and remember to bring along all required documents or your singpass app!

  • your NRIC
  • Income Documents
    • Last 2 years Notices of Assessment
    • Latest 12 Months CPF Contribution Statement or 3 month Bank Statement if self-employed

Our customer service crew will then assist you with the entire process and handle all the paperwork for you!

 

It is just that simple!

Insurance Quotation

You can save ample time and effort from asking different insurance companies for quotes by yourself. We can help to do that for you and then get you the best and most affordable motor insurance quote.

There are three different types of car insurance in the market: Comprehensive, Third-Party, Fire & Theft (TPFT), and Third-Party Only (TPO). Under Singapore’s Road and Safety Act, it is mandatory to have at least a TPO car insurance policy.

TPO is the most basic, and it covers any costs associated with you for damaging someone’s car and their medical expense. It is the best policy for anyone looking for cheap car insurance. TPFT is a middle-tier plan that extends coverage to losses due to accidental fires and theft. A comprehensive plan is the most common and well-rounded policy. It covers not only third-party, fire and theft liabilities, but also losses and damages to your passengers, vehicle, belongings and yourself.

There are a variety of factors that will affect your insurance premiums. Factors include driving experience, NCD, age, gender, vehicle details (make/model/age), occupation, claim history, type of coverage, and vehicle usage.

At Carle, we promise to help you find the best motor insurance policy at the most affordable price.

No Claim Discount (NCD) is a discount on your car insurance premium. It’s based on how long you’ve been driving and your claims record. As you accumulate more years of driving without making a claim, you receive a discount on the full-priced premium. For each year you go without making a claim, you’ll enjoy a 10% discount when you renew your policy, up to a maximum of 50%. 

Copyright © 2021. All rights reserved.